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Your Order

Have A Question Regarding Your Order?

Will I Receive Tracking Information For My Order?

Yes. Once your order has been placed, you will receive a confirmation email notifying you that your order has been placed successfully. When your order is dispatched, you will receive an email notifying you of the dispatch and you should then receive

How Long Will It Take For My Order To Be Dispatched?

For most orders, if we have the item(s) that you have ordered in stock at our head office then we will be able to dispatch it same day, or the next day, with next working day delivery (depending on location).

Can I Cancel Or Change My Order?

If you change your mind about your purchase, you have the option cancel or update your order. If your order has not been dispatched then we can either update or cancel this order for you.

When Will I Be Charged For My Order?

The full cost of the order will be charged as soon as it is placed & funds are taken from your chosen payment method.

There Is An Issue With My Order That I Have Received

If there is an issue with your order when you receive it we urge you to contact our customer service team as soon as possible. We will do our best to resolve this issue as quickly as we can.

How Do I Know If My Order Was Successful?

You should receive an order confirmation email from Great British outfitters. You will receive a further dispatch confirmation email once your order has been packed and shipped, as well as a further email from our couriers to confirm any tracking

Do you price match?

The item must be; * The item must be full price and not subject to any promotion or sales offers. * The item must be available for anyone to buy. We will match the price shown online, not including any additional promotional/member discounts.