YES, OUR PRODUCTS ARE COVERED BY THE MANUFACTURERS WARRANTY. IF YOUR NEW PRODUCT HAS A FAULT PLEASE RETURN IT TO US STRAIGHT AWAY AND WE WILL REPLACE IT FOR YOU. IF YOUR PRODUCT HAS BECOME FAULTY OVER A PERIOD OF TIME, DUE TO A MANUFACTURING DEFECT

Yes, our products are covered by the manufacturers warranty. If your new product has a fault please return it to us straight away and we will replace it for you. If your product has become faulty over a period of time, due to a manufacturing defect, then again please return this to us and we will forward this onto the manufacturer who will assess the product before a final decision on any exchange or refund is given.Please be aware that general wear and tear is not covered under any manufacturers warranty.

Can I Return Any Faulty Or Damaged Goods?

Like almost all other retail businesses we do not have the capacity to hold every size, colour and style of every product in stock at one location at any one time. Instead we have a live stock feed with our suppliers warehouses showing up to date

Like almost all other ecommerce retail businesses we do not have the capacity to hold every size, colour and style of every product in stock at one location at any one time. We operate live stock feeds with our suppliers warehouses showing up to date stock levels of available products, this enables us to give you the customer the very best range of products at the very best prices. Orders are fulfilled from many different locations, If we do not have your item(s) on the shelf, then it will just take that little bit longer before your order is fulfilled.

Why do you show products being in stock if you do not actually have the product at your head office?

Of course. If you require any extra information on a product, please feel free to contact our customer service team & we will be more than happy to help.

Of Course. If you require any extra information on a product, please feel free to contact our <a href="http://gboutfitters-19496725.hs-sites.com/knowledge/customer-service" rel="noopener">customer service</a> team &amp; we will be more than happy to help.

Can I Get Some Extra Information On A Product?

The right kind of care can significantly lengthen the lifespan of your new boots. Leather is a natural breathable raw material which needs to be cared for. In order to maintain Leather’s exceptional qualities, proper care is vital.

The right kind of care can significantly lengthen the lifespan of your new boots. Leather is a natural breathable raw material which needs to be cared for. In order to maintain leather&#x2019;s exceptional qualities, proper care is vital.Your boots should be allowed to air properly and dry out after each and every use. It is good to remove the in-soles and laces to open them up fully and allow them to dry. The inner-sole absorbs a lot of moisture, which will dissipate and dry much quicker outside of the boot. This is important to remember on multi-day trips. In an ideal world, leather boots should be dried out for 24 hours before they are worn again.Once the inner-soles and laces have been removed, any dirt must be removed from the leather. For normal levels of dirt, brushing it off under lukewarm running water will suffice. Make sure that you brush the boots thoroughly so that the leather can breathe again and its properties are revived. The leather may now be in an unprotected state.To protect the leather from water, it must be waterproofed; the leather needs to be fed. Cleaned, untreated boots are &#x201C;open-pored&#x201D; and will tend towards soaking up water. In order to &#x201C;close&#x201D; the leather again, a product such as <a href="https://www.gboutfitters.co.uk/products/duckswax-water-repelling-leather-tonic-500ml-by-harkila">Duckswax Water Repelling Leather Tonic</a> should be applied. DucksWax is 100% natural. Once applied and allowed to soak in, the surface of your leather is left grease free making DucksWax the perfect treatment for all leather articles. It will not leave a sticky residue. For all outdoor leathers, DucksWax repels water and moisture.For more information on how to care for your new boots, take a look at our blog.

How Do I Look After My New Boots?

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