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We aim to process returns within 5 working days of receiving them*. You will be notified by email once the return is complete.We suggest that customers send all returns back using a tracked service. You may wish to make a note of the tracking reference given when you send the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.*Please note, during busy periods returns may take up to 14 days to process.

We aim to process returns within 5 working days of receiving them*. You will be notified by email once the return is complete. We suggest that customers send all returns back using a tracked service. You may wish to make a note of the tracking

Can You Confirm You Have Received My Return?

Returns

How Do I Contact The GB Outfitters Customer Service Team?

Do You Have A Shop?

Contact Us

Do You Deliver To My Country?

Which Delivery Courier Do You Use?

Can I Change My Delivery Address?

How Do I Know If You Have Dispatched My Order?

Shipping

Will I Receive Tracking Information For My Order?

How Long Will It Take For My Order To Be Dispatched?

Can I Cancel Or Change My Order?

When Will I Be Charged For My Order?

There Is An Issue With My Order That I Have Received

How Do I Know If My Order Was Successful?

Do you price match?

Your Order

What Payment Methods Do You Accept?

How do I place an order using a Promo Code?

How do I place an order using a Gift Card?

An Item That I Have Ordered Is Now In The Sale, Can I Have The Difference Refunded?

Payments & Discounts

Can I Return Any Faulty Or Damaged Goods?

Why do you show products being in stock if you do not actually have the product at your head office?

Can You Confirm You Have Received My Return?Updated 8 months ago